Our Commitment to Your Privacy
The Philippine Jockey Club (PJC) highly values your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Fastbet and OTB applications, or engage with our services.
1. Information We Collect
We may collect personal data from you in various ways, including:
- Personal Identification Information: Name, address, date of birth, nationality, email address, and phone number when you register for an account or fill out application forms.
- Identity Verification Data: Photographs of your valid government-issued ID and selfie images (including facial geometry data extracted for verification purposes) submitted during the Fastbet registration process.
- Financial Information: Source of funds, betting history, and transaction details required for Anti-Money Laundering (AML) compliance.
- Technical Data: IP addresses, browser types, device information, and interaction logs collected automatically when you navigate our platform.
2. How We Use Your Information
PJC processes your personal data for the following purposes:
- To verify your identity and age to ensure compliance with legal and regulatory betting requirements.
- To process and review your Fastbet or OTB applications.
- To facilitate your wagers, payouts, and manage your account balance.
- To prevent fraudulent activities, money laundering, and unauthorized access to our systems.
- To communicate with you regarding your account, promotional offers, and system updates.
3. Processing of Facial and Identity Data (KYC)
For our Fastbet application, we utilize Optical Character Recognition (OCR) and automated matching technologies to verify your identity. The ID image and selfie you provide will be securely processed to extract text and compare facial features. This data is strictly used for identity verification and fraud prevention, and will be retained only as long as legally mandated by regulatory bodies like PHILRACOM and AMLC.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only under the following circumstances:
- Regulatory Authorities: With PHILRACOM, AMLC, or other government agencies when required by law or for regulatory compliance.
- Service Providers: With trusted third-party vendors (e.g., secure payment gateways, IT infrastructure providers) who assist us in operating our platform, under strict confidentiality agreements.
5. Data Security
We implement robust physical, technical, and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, and disclosure. All sensitive information, including uploaded IDs and passwords, is securely encrypted.
6. Your Rights
Under the Data Privacy Act, you have the right to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify, and to data portability regarding your personal data. To exercise these rights, or if you have any questions about this policy, please contact our Data Protection Officer at dpo@pjc.com.ph.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the new policy on this page with an updated revision date.
Last Updated: June 2026